How can I order my Felt?
You can order over the website, with PayPal using your credit card or PayPal account. If you don't fancy doing that, you are most welcome to send me an email with your order, just make sure you include your address to [email protected]. I will email you back with an invoice including my payment details for a bank transfer.
Do you take orders over the phone?
No, I don't take order over the phone. You are most welcome to pop an email order through to [email protected]. I will email you back with an invoice including my payment details for a bank transfer.
Why haven't I had an email to confirm my order?
Once your order is confirmed you will always get an email automatically from my website as well as one from PayPal. If you haven't received either of these, chances are your order hasn't been confirmed. Once you have been though PayPal you will be directed back to my website to confirm your order. If you haven't, your order will not have been processed and payment will not have been made.
I'm not having much luck with your website, I can't seem to finalise my order.
Have you gotten so far on my website and can't go further? It's not bringing up the shipping rates? or some other tech glitch, chances are you may need to update your browser. My website is compatible with Chrome, Safari, Microsoft Edge and Firefox for PC as well as Chrome on Android and Safari for IOS.
As software makers release new versions of their browsers, they stop updating the older versions. These older versions gradually lose compatibility with current web technology.
Can I wash my felt?
You can dry clean or spot wash your felt, dabbing is best, try not to rub.
Can I come for a visit?
Yes, of course! I am in the beautiful Taranaki, open by appointment between 10am and 3pm Tuesday through Friday. Just give me a call or email to book a time on 0210778720 or [email protected]
I can't decide on a colour, please help!
I'm happy to help! You can send through a photo of what you are working on and I can give you a few options if you would like to colour match, with photos.
Do you send samples?
Yes, I have a great range of Colour Cards available for purchase on my website here. If you only want a couple, I will send up to six on a complimentary custom chart. Just pop through an email with what you are after along with your address to [email protected]
Your thick felt looks awesome! Do you have samples of those?
Yes! I sure do. Again, just give me an email and I can pop one in the post, complimentary of course.
Can find the answer you're looking for? Pop it into the contact form below and I'll get back to you asap.
You can order over the website, with PayPal using your credit card or PayPal account. If you don't fancy doing that, you are most welcome to send me an email with your order, just make sure you include your address to [email protected]. I will email you back with an invoice including my payment details for a bank transfer.
Do you take orders over the phone?
No, I don't take order over the phone. You are most welcome to pop an email order through to [email protected]. I will email you back with an invoice including my payment details for a bank transfer.
Why haven't I had an email to confirm my order?
Once your order is confirmed you will always get an email automatically from my website as well as one from PayPal. If you haven't received either of these, chances are your order hasn't been confirmed. Once you have been though PayPal you will be directed back to my website to confirm your order. If you haven't, your order will not have been processed and payment will not have been made.
I'm not having much luck with your website, I can't seem to finalise my order.
Have you gotten so far on my website and can't go further? It's not bringing up the shipping rates? or some other tech glitch, chances are you may need to update your browser. My website is compatible with Chrome, Safari, Microsoft Edge and Firefox for PC as well as Chrome on Android and Safari for IOS.
As software makers release new versions of their browsers, they stop updating the older versions. These older versions gradually lose compatibility with current web technology.
Can I wash my felt?
You can dry clean or spot wash your felt, dabbing is best, try not to rub.
Can I come for a visit?
Yes, of course! I am in the beautiful Taranaki, open by appointment between 10am and 3pm Tuesday through Friday. Just give me a call or email to book a time on 0210778720 or [email protected]
I can't decide on a colour, please help!
I'm happy to help! You can send through a photo of what you are working on and I can give you a few options if you would like to colour match, with photos.
Do you send samples?
Yes, I have a great range of Colour Cards available for purchase on my website here. If you only want a couple, I will send up to six on a complimentary custom chart. Just pop through an email with what you are after along with your address to [email protected]
Your thick felt looks awesome! Do you have samples of those?
Yes! I sure do. Again, just give me an email and I can pop one in the post, complimentary of course.
Can find the answer you're looking for? Pop it into the contact form below and I'll get back to you asap.