Our Policy
If for any reason you are not happy with your purchase fro The Felt Factory please let us know.
We can exchange or refund any item, in its original condition, up to 14 days after purchase.
Excluding postage.
How our returns work-
1) Email us at hello@thefeltfactory.co.nz
2) Send back the item in original condition
3) We will either exchange or refund once your returned item has arrived.
We can exchange or refund any item, in its original condition, up to 14 days after purchase.
Excluding postage.
How our returns work-
1) Email us at hello@thefeltfactory.co.nz
2) Send back the item in original condition
3) We will either exchange or refund once your returned item has arrived.
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Inglewood, Taranaki
New Zealand Phone: 0210778720 Email: hello@thefeltfactory.co.nz |